Employee Onboarding Specialist - Nigeria

Description

We are a UAE-based startup, working remotely from all over the world. Our team is diversified and spread across 10+ different countries. We have the ambition to become a leading remote work enabler that simplifies the access to world class talents. We believe that anyone should be able to work anytime, anywhere.

We are Backed by world class regional & international investors; BECO Capital, Wamda Capital, Khawarizmi VC, Wealth Well and Plug & Play.

As part of our growth, we are hiring an Employee Onboarding Specialist to join our EOR team to guarantee a seamless onboarding process for RemotePass partners and internally.

Responsibilities
In this role you will;

• Work as part of the EOR team to ensure employee onboardings are running smoothly and in a timely manner
• Collaborate closely with payroll partners to facilitate the sharing of employee details and ensure timely registration in the local country.
• Focus on enhancing the onboarding process and reducing lead time. Develop and maintain employee joining/onboarding forms.
• Manage the collection of personal documents/information required for visa applications, immigration, and onboarding, ensuring compliance with GDPR and SOC 2 standards.
• Oversee employee enrollment in benefits such as pension and health insurance.
• Work with different teams to achieve excellence: * Work with Legal to draft employment contracts and ensure compliance and accuracy
• Coordinate with the Finance team to accurately bill and account for immigration and benefit services.
• Partner with the Payroll team to address any changes or concerns employees may have regarding payslips. Take ownership of the Customer Satisfaction
• (CSAT) score related to employee experience.
• Take ownership of the Customer Satisfaction (CSAT) score related to employee experience and onboarding Service Level Agreements (SLAs)

Requirements

• 2/3 years experience in an operational role, ideally as an HR or employee onboarding specialist.
• Customer-centric and have significant experience building and nurturing relationships with employees.
• Experience working in a remote setup.
• Very well-spoken and excellent written capabilities in English

Nice to have;

• Experience working at a high growth start-up or scale up.
• Fintech or HRtech experience.

You'll get

• Competitive compensation
• Work remotely with flexible hours
• Health insurance
• Paid time off